![]() ![]() ![]() We went through tons of these knowledge base software and came up with our top picks for the best knowledge base software: #1: Bit.aiīit is a new-age document collaboration and knowledge base software that helps teams to collaborate, share, track, and manage all company knowledge in one place. ![]() No need to be overwhelmed though, we got you covered! Undoubtedly, organizations are in great need of tools that can help them better manage their constantly growing data and reduce process redundancies.Ī quick Google search about knowledge base software would give you millions of results. On top of that, employees spend 7–20% of their job time replicating existing solutions for others. Read more: Top 9 Knowledge Management Tools Our Recommended Best Knowledge Base SoftwareĪccording to Ernst & Young, 40% of employees are poor or very poor at transferring knowledge. New employees can use a knowledge base to learn more about your company and its products (internal knowledge base) while customers can use a knowledge base to quickly find solutions to their queries without calling customer support (external knowledge base). Improves the quality of customer serviceĪ knowledgebase can be used by both your customers and your employees.It acts as a central repository for all data, information, and knowledge of the organization. 9 Best Email Services for Transactional Emails! November 11, 2021Ī knowledge base software is a tool that helps organize all of a company’s knowledge in one place for easy storage and retrieval.VPN: How Does it Work & How to Choose the Right One? November 18, 2021.9 ActiveCampaign Alternatives & Competitors in 2022! January 18, 2022.Email Automation: Definition, Benefits & Tools! February 14, 2022. ![]()
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